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Indoor/Outdoor Battery Nest Cam live feed in and out

ShannonA
Community Member

I just connected one of my Nest Cams and it worked immediately without fault. But the minute I walked inside the live feed began cutting in and out. It will be on for a few seconds, then turn off for a few minutes. I tested the live feed on both my phone and our Google Home with the same result. As far as I can tell the wifi signal is fine. 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@ShannonA 

We have one of the battery cameras. Ours is "Live" all the time because it's plugged in with the optional power cable. If the camera is not plugged in and therefore running on battery power, it is normally in "Idle" mode, and is supposed to wake up if something happens in front of the camera, something it does not do very well at all if we unplug it.

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Thank you for your help here, MplsCustomer. I appreciate the help you provide for your fellow community members.

 

Please let us know if you have any further questions or concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad