Google camera not showing time stamp on exported video

[dtenberge]

I have exported camera footage using the google home app on my iphone. I am unable to see the video time stamp. On my previous "nest" camera I am able to. Not sure why the newer Google camera is unable. Any help or suggestions would be appreciated. Thank you, 

[MplsCustomer]

@dtenberge 

Unfortunately, Google Nest does not provide timestamps on the Google Nest cameras and doorbells released since Sept. 2021 that work only in the Google Home app:

"Timestamps are only available for cameras set up with the Nest app, this feature isn’t available in the Home app."

https://support.google.com/googlenest/answer/9220856?hl=en

[dtenberge]

Thank you for the confirmation. Had I know this limitation I would have not purchased them. 

[Brad]

Hi there,

Thank you for sharing that information, MplsCustomer. It is correct, timestamps are not available for the newer cameras that have been released within the last year or so. Please let me know if you need further assistance.

Best regards,

Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad