10-27-2024 12:52 PM
Bought a two pack of battery cams quite some time ago but just got around to trying to install them now. I can install one or the other but not both. I've rebooted my phone, turned wi-fi on and off, turned bluetooth on and off, reset the cameras, brought them closer to the router, brought them farther away from the router. I read a second plugin worked so I bought an extra cable to try that. Contacted customer service but all they did was send me a list of all these things. Again, individually I can hook them up just fine so I know there's nothing wrong with either one of them. I've tried adding them in the opposite order. I have lost all patience with these things. What a waste of time and money. Any final suggestions before I drop kick these stupid things into oblivion and never buy anything google/nest again?
10-30-2024 04:39 PM
Hi, @empire1211,
Thank you for reaching out to the community. I’m truly sorry the second camera is not connecting. I’m happy to assist you and find a solution!
I appreciate you taking the time to do many troubleshooting steps by your end.
To effectively troubleshoot, please let me know the following information:
In the meantime, please try to follow these troubleshooting steps:
Please let me know how it goes.
Best regards,
Ana