05-09-2024 04:31 PM
Hi
Google sends notifications of a viewed person but doesn't let me see them
What's the point of a security camera if it doesn't keep the videos it's expensive too just got it thinking of returning it
05-09-2024 04:59 PM
Do you have a "Nest Aware " or "Nest Aware Plus" subscription? Without a subscription, Google Nest keeps only snapshots for the most recent 3 hours for 1st gen cameras and doorbells, and event video clips for the most recent 3 hours for 2nd gen cameras and doorbells. We've been on a "Nest Aware Plus" subscription since 2020.
See this Help topic for what you get with Nest Aware: