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Cant see video deletes before viewing whats the point?

Mazzie
Community Member

Hi

Google sends notifications of a viewed person but doesn't let me see them

What's the point of a security camera if it doesn't keep the videos it's expensive too just got it thinking of returning it

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Mazzie 

Do you have a "Nest Aware " or "Nest Aware Plus" subscription?  Without a subscription, Google Nest keeps only snapshots for the most recent 3 hours for 1st gen cameras and doorbells, and event video clips for the most recent 3 hours for 2nd gen cameras and doorbells.  We've been on a "Nest Aware Plus" subscription since 2020.

See this Help topic for what you get with Nest Aware:

https://support.google.com/googlenest/answer/9233159