11-24-2021 02:30 PM
Someone can help me with this issue
11-24-2021 03:08 PM
Hi. Add the doorbell to you wi-fi network and follow the steps below:
1. Give it a location name
2. Connect your phone or tablet to the same wi-fi network that will be used to set up your doorbell
3. Select the battery option and choose a location that's about 4 feet or 1.22 meters above the ground (recommended height to see people and packages)
4. Take the doorbell outside to test the wi-fi connection
5. Make sure the video is streaming on your phone or tablet and the light on your doorbell is green
Hope this helps. Let us know if you have additional questions.
Thanks!
11-24-2021 03:16 PM
I can't give a location name. Because it is the step after I plug it into to the outlet
11-24-2021 03:19 PM
It won't let me go to the other step after start searching for the door bell. I already installed one I need the 2nd one
11-24-2021 06:10 PM
Which step are you in now?
01-03-2022 12:27 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-10-2022 11:21 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-14-2022 09:07 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.