Changing battery bell to electrical

[Amylouwho3]

I had my nest doorbell battery wired to my home but it doesn’t seem to hold the charge. I have power and have updated the wiring. Is there something I’m missing to make this change from the battery doorbell to a wired doorbell that I’m missing? 
TIA

[gmelanymelissa]

Hi @Amylouwho3,

Thanks for posting here in the community. I'm sorry to hear you had your Nest Doorbell Battery wired but it didn't seem to hold the charge. I'm happy to help!

Have a look at this guide:

• Check Compatibility: Ensure your Nest Doorbell transformer is compatible depending on the model you have. Refer to this article: Check Nest doorbell compatibility.

Let me know if you have any other questions.

Regards,

Melany