Cloud Security of Videos Captured by Nest Cameras

[CanMan45]

What is the level of security for the Nest videos stored on the cloud? Is it stored on a private or public cloud? Are videos on the cloud encrypted? If so, what level of encryption is used? Does Google or any of its employees have access to the videos on the cloud?

[EmersonB]

Hi CanMan45,

Thanks for reaching out here in the Community. All Google Nest cameras and doorbells can upload and securely save video in the cloud, where it's protected from theft and damage. To offer backup video storage when they go offline, the Nest Cam (battery) and Nest Doorbell (battery) can continue to record and save events to their internal memory, and then upload the video to the cloud when they reconnect to the Nest service. Employees does not have any access to the videos on the cloud. Hit this link for more information.

Regards,
Emerson

[Jenelyn_O]

Hi there,

Chiming in —  I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further. 

I appreciate your help, Emerson.

Best,

Jenelyn

[Jenelyn_O · Accepted solution]

Hey CanMan45,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Thanks,

Jenelyn

[CanMan45]

• Yes I saw. All good, thanks 

[Jenelyn_O]

Hi CanMan45,

Perfect! Thanks for the update. Please feel free to create a new thread if you have any other questions or concerns, as I'll be locking this thread after 24 hours.

Best,

Jenelyn