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Codes on max hub

BH2
Community Member

After 2 days of trying to reconnect my doorbell from codes on the hub max screen , kept getting a , move device closer and not recognizing it . Just about to call support when I noticed a completely different qr code and number in the original box. Put the doorbell in Bluetooth mode , scan the code with my phone and I just about fell to the floor , IT WORKED !!!! Only thing I can't connect to is the camera on the max hub . Anyone got any ideas , much appreciated 🙏 I'm just so relieved I got the doorbell up and on duty again .✌️🇨🇦✌️

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there,

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Here is an article that may help you figure out how to get your Nest Cam working in the Nest Hub Max. Please let me know if you still need help.

Best regards,
Brad

BH2
Community Member

Hey Brad

Got it going, thanks for your concern ✌️

janthadeus
Community Specialist
Community Specialist

Hey folks,

Cool, glad to hear! As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks for the help here, Brad.

Best,

JT