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Connect Nest Hello replacement

Micky3333
Community Member

Got a replacement Nest Hello.  Wired. Replaced old one.  Ring is lit blue.  Cannot connect to Google home.  

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Micky3333 

If you have a Google Nest Hello Doorbell, you need to set it up in the Google Nest app, not in the Google Home app.  Once you set it up there, you will be able to view it in the Google Home app, but administration and notifications will still be done in the Google Nest app.

Hi folks,

 

MplsCustomer, I appreciate your help here.

 

Micky3333, I want to make sure you're all good. Have you tried the steps shared by MplsCustomer? — how did the steps go? Check out this guide: Install Nest Doorbell (wired).

 

Let us know if you need more help.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi Micky3333,

 

How's it going with your Nest Hello doorbell? Still need our help?

 

Best,

JT

aatienza
Community Specialist
Community Specialist

Hey Micky3333,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

I appreciate the help, JT.
 

Thanks,

Archie