09-05-2022 08:30 PM
My handyman installed the hardwired cameras on the exterior of my home before I could get the QR code/six digit number off the back of the mounting plate. Is there anyway to get around this without removing them?
09-06-2022 06:42 AM - edited 09-06-2022 06:37 PM
Unfortunately, no.
Did your handyman save the QR code sticker that was on the front of the camera (which is supposed to be saved in your Quick Start Guide), as shown at about 1:00 in the install video? If he did, you can use that.
If you don't have the QR Code sticker, you can get the Setup Code from the bottom of the camera, as shown a little farther on in the video. Unless your camera is mounted with an anti-theft attachment, all you need to do to access the Setup Code is unplug the cable from the bottom of the camera and pull the camera off of the magnetic mount.
09-06-2022 08:01 AM
If the QR code label is missing or you’re unable to scan it with your phone, you can manually retrieve a Nest Wifi device or Google Wifi point code and enter the QR code into the Google Home app.
https://support.google.com/googlenest/answer/9012064?hl=en
09-06-2022 08:48 AM - edited 09-06-2022 09:29 AM
The Help topic to which you refer applies to Google Nest Wi-Fi devices and not to cameras, but it is possible to use the 6-character Setup Code instead of the QR Code, except that the Setup Code is also not easily available in this customer's case without taking down their cameras.
09-06-2022 09:26 AM
So true, thank you. I think I meant to support the concept of no apparent way to retrieve it without taking it down.
09-20-2022 07:44 PM
Hey folks,
I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
I appreciate the help, MplsCustomer.
Thanks,
Archie
09-28-2022 03:08 PM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad