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Connecting a nest cam

colorfultattoo
Community Member

Hi, i wanted to follow up on my battery nest cam outdoors. after Brad was very kind and patient trying to solve my connection issue for several weeks, i was able to resolve the issue by exchanging  the router that xfinity was providing.

we had upgraded the xfinity router less than a year ago, so i assumed it couldnt be the router causing the problem but it seems that xfinity had many issues with the upgraded router they put out a year or 2 ago.  All problems cleared up instantly with all my Google devices.

 

Thank you Brad for being patient 🙂

 

2 REPLIES 2

aatienza
Community Specialist
Community Specialist

Hey colorfultattoo,

 

That's awesome! We always got your back should you need anything else.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey colorfultattoo,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Archie