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Connecting to Wi-Fi

sukam65
Community Member

I change my Internet provider and I cannot connect to the new one

3 REPLIES 3

Yobotje
Community Member

Reset your camera and install it as a new one. Reset is activated by pushing the front bell and the reset hole. It’s possible that you have to disconnect your camera for short time. 

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Thank you for all of your suggestions for the Restart or Factory reset @Yobotje !

 

Best Regards, 

Brad.

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie