cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Consistent Live Video

Sillyviet
Community Member

I purchased 2 - 2 pack outdoor cameras (battery), but only 1 pack will stay on Live Video when on the Home app. I didn't change any settings, just added all cameras, but only 2 will stay on Live Video without me having to constantly click Live Video. How do I make the 2 cameras to stay on Live Video?

Phons. S.
4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Sillyviet 

We've had a Google Nest Camera (Battery) for almost 17 months now; it is plugged in with the optional power cable and is "Live" all the time. If we unplug it, it goes into "Idle" mode until we click "Live video".

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for sharing that with us, @MplsCustomer.

 

@Sillyviet, Nest Camera (battery) will go into idle mode whenever it's running on battery. To stream live video in this case, you'll first need to tap "Live video" for your camera in the Google Home app. If Nest Camera (battery) is wired, the live video will stream without needing to tap the option.
 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

 

Thanks,

Archie

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

JT