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[Shar1]

My subscription can’t be added to my doorbell. So customer service removed my camera ,with my permission,and I thought we had to reinstall it. But they say they can’t, and I’m not getting any help, or answers. Was this not just paperwork. Nobody’s answering me.

[SteveT1]

Hi there,

I'm sorry to hear about that. Do you still need help with this? Also, what is the case number of your previous support interaction so we can check further?

Regards,

Steve

[SteveT1]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[aatienza]

Hey Shar1,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Steve.
 

Thanks,

Archie