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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15799 Views
  • 0 replies
  • 6 kudos

Nest Hello front face peeling

Hi,Unfortunately, the plastic on the front cover of my Nest Hello also has started peeling away. Looking at the many posts about it in this forum, it seems to me it's a design issue with the product.

amolenk by Community Member
  • 497 Views
  • 2 replies
  • 0 kudos

footage between events

Our camera view covers our garage/parking area, but an event is not triggered unless someone walks through the yard closer to the camera.2 things, #1 can we obtain footage of activity happening between events? Someone smashed a windshield on a car pa...

Sheilajv by Community Member
  • 1183 Views
  • 4 replies
  • 0 kudos

Deleted footage

I saw a person leave the house. When the recording was shown to me there was no one there. Can account holders delete recordings?

KD81 by Community Member
  • 2935 Views
  • 14 replies
  • 0 kudos

Not Familiar Face Announcement

I have a nest doorbell (battery) and multiple Google display including one hub max. I went ahead and did the nest subscription for the familiar faces feature. I thought when a Familiar face rings the doorbell, it would announce them by name out loud,...

Nest hello doorbell battery drain

I bought this transformer for my battery powered nest doorbell, and I've noticed even though by the stats on the transformer look like it's giving the doorbell enough power to stay charged it's still draining the internal battery.Now I do have max re...

Mikenott by Community Member
  • 978 Views
  • 4 replies
  • 0 kudos

Google nest doorbell 2nd gen wired use in another country

The wired doorbell isn’t available to buy in Australia, is there any reason why it wouldn’t work to import a US version? Will the google home app set up in Australia, recognise a US product. Will it be available for the nest aware subscriptions, we h...

Bigtoe1399 by Community Member
  • 1269 Views
  • 6 replies
  • 1 kudos

Nest Camera recording

Wired Nest camera won’t record events when watching the live feed on phone. I have aware subscription. Notifications work fine. Yesterday was watching on phone as someone walked up to door. Later checked my videos and nest never recorded that event. ...

AA-MI by Community Member
  • 2928 Views
  • 15 replies
  • 1 kudos

Saving full size image

Hi there,I am curious if I can save Images at full size, versus taking a screenshot. I would think a button isshould be somewhere on screenShould the cameras be linked in my Nest Aware app, versus the Google Home?

Altojune5 by Community Member
  • 845 Views
  • 5 replies
  • 0 kudos

Resolved! Connectivity Issues

I am having a difficult time getting my Nest Doorbell to reconnect. I noticed it wasn't working, so I brought it inside to troubleshoot. I ended up having to reset the device. Now I get a solid white light on the unit and when trying to add to the Ho...

tlo64 by Community Member
  • 1416 Views
  • 6 replies
  • 0 kudos
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