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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1528 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17613 Views
  • 0 replies
  • 7 kudos

Can't download clip, it just freezes

This is what happens when I try to download locally a clip from the cloud whem I am not connected to my wifi home (sorry for the italian). There is writte "waiting for connection", even if I am connected H+/4G. The notifacation stays there and I cann...

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natopigro by Community Member
  • 3036 Views
  • 12 replies
  • 0 kudos

Clip deletion details

This is more about the data. When someone deletes clips can you or myself tell? The message I can see says it was either off or not connected

Teehee by Community Member
  • 725 Views
  • 3 replies
  • 0 kudos

Resolved! Nest camera notification

I have my cameras set up to notify me when it detects movement. My cameras only notify me about 1 out of 20 times. What do I do to fix this?

Canslejs by Community Member
  • 1268 Views
  • 6 replies
  • 0 kudos

Nest Doorbell Google Home App Audio stutter

I have a Samsung Note 20 and the Nest Doorbell Battery. Issue: When watching a video from history in the google home app, the audio stutters and skips. I have deleted and reinstalled the google home app but the issue still persists. If I download and...

John26 by Community Member
  • 3925 Views
  • 13 replies
  • 2 kudos

My doorbell is flaking

It has been just over a year and device is starting to flake and peel. This seems like a product defect which should have been caught. Device is barely out of warranty, so what can i do to get it replaced? I hear that its possible.

stsvilik by Community Member
  • 1407 Views
  • 10 replies
  • 1 kudos

Google camera won't join the network

After two years of operation, I bought a new router which caused Google nest camera to go offline. So I factory reset camera and followed the instruction in Google home app. At the last step, there is no error code. It simply says, "MAKE SURE YOUR NE...

Nest Doorbell notifications in the Google Home App?

We bought a wired Nest doorbell last year that is working well on the Nest app. We just bought a new outdoor battery camera that we connected to the Google Home app. It automatically found our doorbell and connected it to the Google home app. The pro...

TPRacing by Community Member
  • 1189 Views
  • 5 replies
  • 0 kudos

Rain and the floodlight and the camera

My camera keeps thinking the rain is a vehicle and it triggers the floodlights. I saw a thread from earlier this year but does anyone know if Google is working on this? Seems to be a major flaw in their AI.

JThomp4 by Community Member
  • 2993 Views
  • 6 replies
  • 3 kudos
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