We bought a wired Nest doorbell last year that is working well on the Nest app. We just bought a new outdoor battery camera that we connected to the Google Home app. It automatically found our doorbell and connected it to the Google home app. The problem is we are only getting doorbell notifications through the nest app & camera notifications through the Google home app. Is there a way to sync both in the Google home app? We were hoping to have less apps on the phone- otherwise we could have just bought any cheaper camera. Does anyone have any insight into this? Thank you for any help!
We have both old and new Google Nest customers. Notifications for the older ones still comes through the Google Nest app, while notifications for the new cameras comes through the Google Home app. We've been using 2 apps for over a year, hoping for some resolution.
Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. @MplsCustomer is correct, I am afraid there isn't anything that can be done at this time about the difference in notifications. They will come from each app. Please feel free to share your feedback with us in the app.
@TPRacing thanks for getting back to us. It looks like we can consider this one complete, so I will lock the thread now. Feel free to start a new thread and we'll be happy to help.
I appreciate your help, MplsCustomer and Brad.