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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1474 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17545 Views
  • 0 replies
  • 7 kudos

Cannot set up my camera

Hi, I purchased a doorbell, hub and six net cameras(battery-powered). I’ve set up my doorbell and four cameras without any issues. However, I cannot set up the last two. I've rebooted the cameras and restarted my phone and wifi. Nothing is improving....

Elaien321 by • Community Member
  • 1106 Views
  • 3 replies
  • 0 kudos

Chime in house not working

If you remove the puck from our doorbell chime on the 2nd gen Nest Doorbell will you damage the doorbell or the Nest Doorbell?

Hank10590 by • Community Member
  • 1136 Views
  • 5 replies
  • 0 kudos

Resolved! Batt doorbell went offline

I changed internet to a different one and the battery nest door bell went offline and I can’t put it back on line. What do I do?

Djakjumana by • Community Member
  • 1064 Views
  • 4 replies
  • 0 kudos

Unable to connect outdoor camera

Bought a house with Nest Cameras- no matter what I do to reset them, nothing works.The LED pulses blue, but cannot see or connect to them from either Google Home or the NEST App.It would appear the previous owner has not removed the cameras from his ...

No event captured by nest floodlight camera

Last night, within the direct view of the camera, I had an opossum get into a food bucket. If I scrolled back on the video's timeline, I was able to watch the action, clearly seeing and hearing the activity, but it was not detected by my floodlight c...

Google Home Full History Filters not Working

There is a loud dog barking a lot and I see there is a filter for this in the camera history (Dog barking) but when I use it there are no events recorded for any day. When I look at event options I do not see one for just sound and there are just two...

Tanquen by • Community Member
  • 4858 Views
  • 21 replies
  • 0 kudos

Audio on recordings

I've installed a Nest Doorbell battery and currently in the 30 day trial of Nest Aware.Both in the Google Home App and after downloading the clip through event history, neither have audio. I've checked the mic settings are set to "on" and the pickup ...

EdwinG by • Community Member
  • 736 Views
  • 3 replies
  • 0 kudos

1st Generation Wired Nest Doorbell Clear Cover Peeling

I have the first generation wired Nest Doorbell. It works great, but the out covering of it (a clear plastic) has become brittle and started peeling. It looks terrible! The doorbell is designed to work outdoors, and after about two years, it shouldn'...

darkprime by • Community Member
  • 1212 Views
  • 4 replies
  • 1 kudos
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