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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1578 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17686 Views
  • 0 replies
  • 7 kudos

Nest doorbell continuing to stop alerting

I have a 2nd generation wired nest doorbell that worked well for the longest time but has recently stopped alerting me when someone rings my doorbell. If I delete and reinstall everything it will work for a short time but then disconnects / stops wor...

Can't save a clip

I had an incident occur this morning out on my road... barely in my camera view, but visible none the less. It did not create an event on my camera and therefore, I have no idea how to export the clip to share it. This seems to be a huge feature for ...

mwadd23 by Community Member
  • 1975 Views
  • 8 replies
  • 4 kudos

Google Nest Customer Service Is THE WORST

I’ve been trying to speak with someone for MONTHS about my Google Nest camera purchase. When you call the customer service number (removed phone number for user safety) it makes you go to g.co/verify to “click yes” and verify that you have a Google a...

SashaKNYC by Community Member
  • 914 Views
  • 4 replies
  • 0 kudos

Camera night vision

I purchased a device from Google that adheres to a window and provides a holder for the camera to view outside. It works great in the daytime but at night all I see is a reflection of the camera I do not see a way to fix this in the help library! I d...

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Sdawgone by Community Member
  • 1117 Views
  • 4 replies
  • 0 kudos

Resolved! Wireless doorbell

I have tried to.get seasonal chimes to work with no luck reboot and same deal any ideas? Seems to be a on going issues for the xmas tones

Rob80 by Community Member
  • 1994 Views
  • 9 replies
  • 0 kudos

Nest Doorbell will not Factory Reset

Doorbell will not factory reset. Viewed similar posts, checked YouTube videos, tried all recommended solutions. No dice. I saw a reply in another post for a link to a form to complete to request a replacement. Purchased from Home Depot within last 3 ...

Charles2 by Community Member
  • 1532 Views
  • 7 replies
  • 0 kudos

How long does it take to replace a camera

After using the camera for about two months, the night vision function of the camera suddenly stopped working.Even after inquiring to Google, there is no progress even after about 3 months because the technical department is busy.Even if I asked for ...

Suzuki by Community Member
  • 708 Views
  • 3 replies
  • 0 kudos
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