Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Trying to pull up March 22 but not showing up.

I'm trying to pull up March 22 on my camera but is only allowing me 30 days, when my subscription is for 60 day review.

Back plate for google nest doorbell (wired) back plate

Is it possible to obtain a factory back plate? One of the tabs broke during replacement of the trim on my door.

Shattered lens

My Nest doorbell fell from the base and the lens shattered. Is there a way to replace the lens?

Chime connector replacement

My chime connector appears to no longer be working as the bell has stopped chiming. How do I get a replacement? Also have an upstairs doorbell and not sure if I need 2 vs 1.

Cannot Login to Nest Account with Google

Is anyone else having issues logging in to their Nest account using Google via web browser starting today? When I try to log in using my google account, after selecting my email address, I am directed back to the sign In screen - its an endless loop....

Live Video Unavailable Fix

Setting up brand new Nest Cam (battery) I was getting the same problem as others have reported...@matt3 @fredraymer @Fridge197 @Jkafle @Cwil @darding12 @noelwtrw Which is getting recorded events on my cameras in the home app, but when I click the "Li...

Nest camera (wired) won't cast to chromecast

When i ask google hub to cast to chromecast i get a message saying the camera is unsuported

What Happened to People in Google Home video?

How come Google keeps deprecating the functionality of the "free" Home app? Latest one is removing People from the Event category. Now instead all that's left is Motion and Noise. So if a sneaky trespasser walks into my home I don't get to see it? WT...

Newer Nest Cams - Unreliable Connection (Live Video Unavailable)

I keep having issues with my newer Nest cams...specifically the battery powered cams and the floodlight cams. They will be working fine and then suddenly one or a couple of them will show "Live video unavailable. The camera may unreachable or saving ...

There was a problem connecting to the camera stream

I pay for Nest Aware. Some video events are recorded and I can view them as expected while some other video events are not viewable and show the error, "There was a problem connecting to the camera stream". There is audio, but no video. Is there any ...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Trying to pull up March 22 but not showing up.

Back plate for google nest doorbell (wired) back plate

Shattered lens

Chime connector replacement

Cannot Login to Nest Account with Google

Live Video Unavailable Fix

Nest camera (wired) won't cast to chromecast

What Happened to People in Google Home video?

Newer Nest Cams - Unreliable Connection (Live Video Unavailable)

There was a problem connecting to the camera stream

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...