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DOOR BELL PEALING

DDMA
Community Member

My doorbell is it peeling. This seems to me to be a manufacturer defect.

5 REPLIES 5

DDMA
Community Member

What we can doo with that Please?

JillG
Diamond Product Expert
Diamond Product Expert

Hi @DDMA 

Others here in the Community have said that Nest won't replace the peeling Hellos out of warranty. You can contact support for warranty exchange or you can contact them and request a replacement and see what they say.

Contact Us - Google Nest Help 

Brad
Community Specialist
Community Specialist

Hey there,

I can imagine this has been stressful for you, and I would like to look into this further. Please fill out this form, and a higher tier of support will reach out to you with next steps. 

 

As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement. 

Best regards,
Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Let me know if you need anything from me, but I am just seeing if you've filled out the form I sent. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

I wanted to pop in and see how things are going. Have you filled out the form yet? Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad