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Damaged doorbell replacement

Aaron420
Community Member

Due to a recent move, we forgot to take the chime attachment from the doorbell.  I have search google for the chime replacement and can’t find one. Does anyone know if google sales the replacement or where I can find one ? 

6 REPLIES 6

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. While the chime connector for the Nest Hello isn't sold separately, we'd like to check for other options. When and where did you purchase your Nest Hello? Also, are you in the same country where you purchased it?

 

 

Regards,
Steve

Aaron420
Community Member

Thank you for responding.  We purchased the nest package (monitor and doorbell) from Bestbuy about 4 years ago 

 

yes, we are still in the same country. 

SteveT1
Community Specialist
Community Specialist

Hi there,

 

I appreciate the reply. However, we won’t be able to process a replacement accessory for your device since this is already out of warranty. You can still reach our Google Nest Support team for further assistance.

 

We’ll be here if there’s anything else.

 

Regards,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

 

Thanks,
Steve