@Angelo0913
If you want assistance from others in this community forum, could you share some specifics? Is your battery camera plugged in with the optional power cable (as ours has been for over 3 years with no issues) or running on battery power? If plugged in, does Settings | Battery show "Plugged in" with an infinity symbol? If running on battery power, have you been unable to charge your battery, with the charging cord feeding towards the FRONT of the camera? Are you experiencing cold weather? If so, see this Help topic:
https://support.google.com/googlenest/answer/11830989
If you want to talk to Support instead:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
