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Discontinue HUB QR code from camera and use NEST QR

gailweeker
Community Member

We bought a NEST Outdoor Camera and accidentally used the HUB QR code, but we do not want HUB. How can we uninstall HUB and use the NEST QR code on the camera?

2 REPLIES 2

EmptyNester
Silver Product Expert
Silver Product Expert

In the setting in the app you should be able to "remove" the device and then re-add it correctly

maedacortez
Community Specialist
Community Specialist

Hi gailweeker,

 

Thanks for reaching out. I understand you need to set up your Nest camera with a QR code. I'm happy to help!

If you can see your camera set up in the app, first remove it and follow these steps:

 

If using the Nest app:

 

  1. Open the Nest app.
  2. Tap Menu in the top left corner.
  3. Select the home you want to remove.
  4. Tap Settings > Home info > Leave home > Leave.

If using the Google Home app:

 

  1. Open the Google Home app.
  2. Tap Favorites or Devices.
  3. Tap Settings > Remove device > Remove.

After removing it, try re-adding your camera and you will see the QR code option again.
 

I hope this helps!

 

Regards, 

Manuel