Hi @CJ207,
I appreciate you taking the time to post in the community. I'm sorry to hear that you are having a distorted live video when you check your Nest Cameras using the app; don't worry, help is here.
To assist you better, I have some questions for you:
- What is the exact model of the camera you are having this issue with?
- When did the issue start?
- Does it happen with another camera?
In the meantime, I suggest you try the following step:
- Unplug the camera from its power source, wait 30 seconds, and plug the camera back in.
Let me know how it goes.
Best regards,
Derick.
