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Door Bell on the google home app only showing battery percentage

spoon
Community Member

Door Bell on the google home app only showing battery percentage but not estimated days , weeks or months.

5 REPLIES 5

spoon
Community Member

tried re-install the home app...

spoon
Community Member

also reset the door bell still not showing the estimated numbers of days

Brad
Community Specialist
Community Specialist

Hey folks, 

 

I just wanted to thank you for your patience, and I am sorry to hear that you're experiencing troubles with charging your device! I know that keeping your Nest camera or doorbell charged is very important, and I would love to help you out.

 

When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:

  • This is a great article on general charging times for your devices.
  • This helpful article tells you how to save the battery with your doorbell or camera.
  • And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera!

 

Best regards,

Brad

janthadeus
Community Specialist
Community Specialist

Hey folks,

 

I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

 

Thanks for your help, Brad.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT