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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1662 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17802 Views
  • 0 replies
  • 7 kudos

Resolved! Lens on Nest IQ outdoor

 The protection lens om my Nest IQ outdoor is loose, should I get a replacement lens rather than use glue or anything similar. It looks scratched too. It might be from birds or spiders. I t’s the second year I use the camera which is working very wel...

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Henkan by Community Member
  • 1002 Views
  • 4 replies
  • 0 kudos

Lost QR sticker on floodlight cam

My contractor installed this when I was away and lost the sticker with the QR code. I cannot locate the setup code on the camera itself. Where is the setup code located on the camera? Is it printed or another sticker?

PJ7 by Community Member
  • 1521 Views
  • 4 replies
  • 1 kudos

No events detected

my camera feed constantly says “no event detected” it’s been doing this for quite sometime now. The only thing that made me finally reach out for some help is that my camera missed something that I NEEDED to see. So it’s quite aggravating considering...

Upward by Community Member
  • 960 Views
  • 4 replies
  • 0 kudos

Doorbell Battery notification

I can’t get doorbell ( battery) push notifications working effectively on either phones (apple and androids) or my Google assistant. The doorbell sounds at the doorbell but no notification on mobile device or assistant. Have checked settings on Googl...

Gez by Community Member
  • 2049 Views
  • 12 replies
  • 2 kudos

Indoor Nest Webcam

My camera will stop recording for several minutes at a time all day and night long. The camera is within 8 ft of the router and I have fibre. Any reason it would be doing this?

BG3 by Community Member
  • 716 Views
  • 3 replies
  • 0 kudos

Replacing Nest Hello with Gen 2 wired.

So I upgraded to the new doorbell and it advised me to remove the previous Nest Chime and replace it with the new one. The previous one had two cables that you would tighten around the screw and two wires that would clamp onto the doorbell cables. Th...

WingZero by Community Member
  • 3607 Views
  • 4 replies
  • 0 kudos

Frozen account setup

After confirming the address and clicking Done on the map page, the web page froze. How can I activate it or can I close it?

PaulLane by Community Member
  • 720 Views
  • 3 replies
  • 0 kudos
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