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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15679 Views
  • 0 replies
  • 6 kudos

Doorbell not working

The green circle is not lighting up. My doorbell don't show any motion that pass by my house, walk up to the door nor my driveway. What do I do?

MelQT72 by Community Member
  • 691 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Doorbell (battery) won't connect to WiFi

I've had the Nest Doorbell (battery) for a few months with no issues. This week, the doorbell lost its connection and I thought it was a battery issue since it was reported at 10%, although I thought it was weird that I did not receive a notification...

Resolved! Doorbell video green

 my video stream is flashing pixilated between this green, yellow, black, and white. It can’t detect movement- this happened out of the blue.

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Caytay96 by Community Member
  • 1354 Views
  • 4 replies
  • 0 kudos

Resolved! 2 Floodlight cams will not reconnect

Internet went down, nest doorbell & nest lock work fine. Both floodlight cams refuse to reconnect.Factory reset & powered off both cams, updated phone, updated apps, reinstalled apps, factory reset router/ wifi. Tried creating new homes, and tried co...

Km009 by Community Member
  • 1998 Views
  • 12 replies
  • 0 kudos

Doorbell camera

My camera went offline and I can’t figure out how to reconnect to my WiFi

Agt by Community Member
  • 576 Views
  • 3 replies
  • 0 kudos

Nest wired doorbell

Nest wired doorbell stopped working with the google mini and my iOS phone. Rebooted router and modem. Also did a reset on doorbell. None of that worked.

Mel29 by Community Member
  • 548 Views
  • 3 replies
  • 0 kudos

Resolved! Issues with Nest cam recording

Hi, I’ve been having issues with my nest cam outdoor battery not showing history most of the time, every now and again one or two videos will show up straight away then it will go back to no videos.I’ve tested my Wifi speed at each camera with result...

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Mick80 by Community Member
  • 1131 Views
  • 6 replies
  • 1 kudos

Resolved! Nest Cam

Hello all got a question. My outdoor wired Nest cam of several years now just died recently. We decided to just upgrade the unit to a wireless model instead and picked a new one up. I got it home and have it charging but the first thing that crossed ...

Beck73 by Community Member
  • 1509 Views
  • 5 replies
  • 0 kudos

Install nest camera on computer not working

I'd like to access the same camera through my same account on my Web Browser. When I log into Nest on my computer, the cameras do not appear. The only option close is it asks me to install them. I have tried plugging them with the USB but nothing hap...

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