Doorbell (Battery) Won't Power On

[ChrisShult]

Purchased the battery doorbell last fall and was able to get it setup easily. We were a little disappointed in the battery life, but overall happy. After a few weeks of freezing temperatures it stopped charging. For the last 2 months I have tried just about any plug and cannot get it to power back on. Removed it from the home app and now can't try any warranty claim. Help if non-existent trying to go direct to Google. Paid for a year of the video backup/connect service and so far have only used it for a couple months. Venting a little because I have no way to reach any kind of product support. Any tips for reviving the dead doorbell?

[ChrisShult]

Finally got a hold of support and was able to start a warranty exchange. We'll see how it goes.

[AndersC]

Hi @ChrisShult,

Thank you for posting in the community. I'm glad to know you were able to contact support and start a warranty exchange process for your Nest Doorbell (Battery) that's not turning on.

Please let me know if you encounter any inconvenience with your replacement or the warranty exchange process. I'll be happy to assist you.

Regards,

Anders