Doorbell (battery) has stopped charging

[LR3]

Hi,

Hope you can help my doorbell has stopped charging. It's not the cable as I've tried multiple cables which are charging my other Google devices. Not sure what is causing this problem. Help!

[listairee]

Hello @LR3,

Thanks for reaching out. A couple question to help further troubleshoot. How long have you had your Nest Doorbell? When was the last time the charging was working?

Awaiting for your response. 🙂

[Juni]

Hi folks,

Thanks for the help here, listairee. 

LR3, have there been any power outages recently? Also, what's the weather condition before the issue started? 

I look forward to your response.

Thanks,

Juni

[janthadeus]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help here, listairee and Juni.

Thanks,

JT

[janthadeus]

Hi LR3,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help. 

Best,

JT