Doorbell chime not working

[ry10]

I purchase a google doorbell earlier this year and when i go to the settings, it states the chime will not work on battery power.

What do i need to do in order for the sound to work so i can hear the doorbell from upstairs if im not near my phone to see the doorbell notifications. 

[MplsCustomer]

@ry10 

The Google Nest Doorbell (Battery) has to be wired to your doorbell wires and doorbell chime and transformer in order to ring an existing doorbell chime. If it is NOT wired (or even if  it is), you can purchase Nest Minis ($49 US) and/or Nest Hubs ($99 US) and turn on "Visitor announcements" on your doorbell to get a chime and an announcement on all your speakers when the doorbell is pushed.

https://support.google.com/googlenest/answer/7672451?hl=en

[janthadeus]

Hi folks,

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
 

Thanks for your help, MplsCustomer.

Regards,

JT

[janthadeus]

Hi ry10,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do. 
 

Thanks,

JT

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad