cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Doorbell mounting plate

johnboy512
Community Member

Hi,

I'm misplaced the mount for the Nest Doorbell.  There isn't a way to mount it otherwise.  How can I get a replacment part?

Thank you!

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@johnboy512 

Unfortunately, Google Nest does not sell spare parts.  However, you could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

JuanCH
Community Specialist
Community Specialist

Hi Natwell,

 

Thanks for posting in the community and to @MplsCustomer for jumping in! I understand you've misplaced the mount for your Nest Doorbell and now you can't install it. I'd be glad to help!

The team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

 

Sincerely,
Juan