Doorbell not setting off chimes

[TimJim]

I am showing a blue steady light on my google wired doorbell, but it will not set off the chimes

[gmelanymelissa]

Hi @TimJim,

Thanks for posting here in the community. I'm sorry to hear your Nest Doorbell wired isn't setting off chimes. I'm happy to help! 

To better understand the situation, I'd like to ask a few questions:

• What type of Nest Doorbell do you have?
  • Is it 1Gen or 2Gen?
• When did the inconvenience start?
• What troubleshooting steps have you tried so far?

In the meantime, let's check a few things:

• Power Source: Confirm that the doorbell is receiving adequate power from its power source.
• Check for physical damage: Inspect the cable chime for any damage, such as cuts or fraying.
• Also, Visit our Help Center to learn more about Nest doorbell chime doesn't ring.

Keep me posted.

Best regards,

Melany