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Doorbell setup do you have any of these devices already set up in this home

DavidMacManus
Community Member

Can not get past 

Doorbell setup do you have any of these devices already set up in this home

list of nest products

I’m saying no and then it says set up nest network

then says 

problem connecting to cloud

please try again later.

that’s it can’t progress any further,,, what can I do? HELP

1 Recommended Answer

DavidMacManus
Community Member

Thanks a lot they helped me but it isa common problem and should have an associated solution. 

View Recommended Answer in original post

4 REPLIES 4

EmptyNester
Silver Product Expert
Silver Product Expert

For this problem you have to contact Google tech support as they need to fix it from their end.  Here is the link to open a ticket:

https://support.google.com/googlenest/gethelp

 

DavidMacManus
Community Member

Thanks a lot they helped me but it isa common problem and should have an associated solution. 

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @EmptyNester. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.


Thanks,

Archie