New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell
Does my Nest doorbell have a battery that I need to replace ? I don't hear the doorbell ri g on my phone and the speaker doesn't work.
Doorbell peeling
Hi, my Google nest hello doorbell has started peeling. It is over a year old but looks very bad now with the top plastic layer peeling/cracking off. I am in the UK so little in terms of direct sunlight lol (it's in shaded area for most of the day) I ...
"Couldn't Turn On" activity zone
I have nest aware - fully paid. I am setting up a new nest (wired, indoor) camera and when I try to turn on an activity zone - it spins around thinking about it and eventually says "couldn't turn on".... Any help would be appreciated! I don't want no...
Resolved! Connected Nest Yale Lock but receiving “offline” message
Finally got Nest Yale Lock paired with my phone and after changing the password, I’m getting “product is offline” message and can’t use new password. (Passwords MUST be changed frequently). Checked Nest Connect and shows online through tests. Removed...
Doorbell
Twice this week my entire history just randomly deleted. What’s going on?
Resolved! shows AM/PM and 24 hours format clock ?
Hello,Im a new user of this nest doorbell battery and subscribed for a year but i can see that it shows both24 hours + am/pm clock under history in my ios app see below photohttps://ibb.co/f85qpWzHow can i change all to show 24 hour time format NOT a...
Scrape nest doorbell videos
Hey,Is it possible to write a script/code that scrapes/downloads videos?Noam
Outdoor nest cam charging slowly
Hi - my outdoor nestcam is only trickle charging, I’m using the original charger, this has happened each time I charge it, the device is relatively new. Any advice?
Can't add second wireless doorbell
Our first wireless doorbell connects just fine. Trying to add a second one to the back of the house. The app says it can't connect to the the other doorbell and to get closer to the WiFi. I've done this and it still won't work.
Replacement parts
Hello, I just realized that the lense cover on my wired outdoor camera is missing. Is there a replacement that I can get? I also was looking for 2 mounted for the usb plug box because we moved and I must have left them.Thanks in advance!
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