Nest Camera with Floodlight SUCKS!

[Richf66]

DO NOT BUY!!!..as with everyone else's complaints on here the camera does not preform basic function. Cannot get live video as it says "unavailable. The camera may be unreachable or saving battery." I am an electrician by trade so dont ask if its installed correctly. I have three other Nest cameras from before google bought them out, Nest IQ cameras and they all work perfectly (including the software). I have a nest video doorbell and that works perfectly. I have a google wifi mesh system. I have a mesh point less than 20 feet from the camera located 9 feet high on the same wall as the camera with only the garage door between the two. I have reset the camera, removed and reinstalled the camera on my phone, tested my mesh system, my wifi speed and everyother BS excuse they come up with...bottom line is the cameras and software suck. Nest was much better off before google took them over. Rant over

[Brad]

Hey there,

I can understand your frustration with your Nest Cam with Floodlight, and I appreciate you sharing your experience with us. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices, following the steps found here. Thank you for your patience. 

Best regards,
Brad

[Gdls81]

**bleep** you Brad and your bull**bleep** reply. Did you copy paste that from your desktop you simpleton? 

[janthadeus]

Hey Richf66,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

JT

[Richf66]

YES I need help resolving this issue. Read what I wrote in the original post and tell me what else I can do to get this to work.

Thanks,

Rich

[Docoma]

Same issue. Thus is freaking horrible.  Same mesh network, same Nest setup. Just got warm enough for me to hook up light and the software cannot locate. What?!?!?This is Google and I am saying Nest is/was a better company. I actually have Ring at my other location and no problems with any devices. AND they actually have customer service to walk you through any problems. The Home App is horrible amd I am stuck with a light that is just a light....c'mon!!!!! On hold trying to talk with someone.......45 minutes and counting!!!!