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Nest doorbell battery ring

eardley1234
Community Member

Hi, I just brought a Google nest battery doorbell. When I'm away from the house the doorbell only sends a notification. Is this normal, I was under the impression it would ring my phone so I could answer the door.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@eardley1234 

No Google Nest doorbells "ring" our phones. They send notifications to our phones when the doorbell button is pushed if they are configured to do so. We can then open that notification and try to talk to the person at the door, but in our experience at least, the response time is too slow to make this very practical.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

 

I appreciate the help here, MplsCustomer.
 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, JT.

 

Thanks,

Archie

janthadeus
Community Specialist
Community Specialist

Hello eardley1234,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Thanks for chiming in, Archie.

 

Best,

JT