Doorbell won’t show up on nest app.

[TomTT]

I have several structures with nest cameras & like having the nest browser open on my work computer so I can be my own security guard on remote properties.  Just bought a new v2 wired doorbell. I’ve added it to my account on google home.  But no matter what I do I can’t get it to show up on the nest desktop. Or nest app !!!   What gives !!!

[MplsCustomer]

@TomTT 

The newer Google Nest cameras and doorbells released starting in Sept. 2021 work in the Google Home app and NOT in the Google Nest app, as we discovered when we bought a battery camera in Sept. 2021.  We've had to use both apps ever since.

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the trouble this has caused you — I understand how frustrating it can be. We’re always looking for ways to improve. We encourage you to send your feedback. 

I appreciate your input MplsCustomer, you can send your feedback as well.

Best,

Jenelyn