Doorbell won't update

[RLW68]

Doorbell got offline, needed to reset the doorbell to re-connect but now it gets stuck on update. After 15 minutes still 0%. Tried a new home, 10 times factory reset, no update and then then message "something went wrong". 

[RLW68 · Accepted solution]

After about 15 times full reset prcedure I got lucky and doorbell got through the update. Works again.

[aatienza]

Hey RLW68,

Thanks for the update. Let us know if it happens again, we're here to help.

Thanks,

Archie

[aatienza]

Hey there,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance. 
 

Thanks,

Archie