Doorbell

[Bella554]

Night vision is not working, set on Auto. Turned off then back on. Nothing. Hasn't worked in days. As soon as it got dark, ot used to change. Now nothing.

[BG]

That happened to me, but I noticed that there was a reflection that the night vision bounced off of, causing it to dim (basically turns down the balance) automatically. Look for any bright object, porch light, white wall/ceiling, downspout, etc. that might be causing it to remain dim (black). Make sure all your settings are correct and you have cleaned the sensor as well.

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from BG. Shoutout and huge thank you to BG for the help here. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.