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Doorbells and cameras at two different locations.

Norah
Community Member

I have 3 Nest cameras at my home in NY and 3 in my condo in Florida.  I have 2 different subscriptions.  I just renewed one the I thought was for NY but the heading indicates Florida.  How do I know which account is which?

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Norah 

If you go to the Subscription Management page (https://store.google.com/subscriptions) and click on your subscription, the name of your Google Nest "home/structure" is displayed under "Subscriptions". That indicates the "home/structure" to which your Nest Aware subscription belongs.

When you open the Google Home app, the name of your Google Nest "home/structure" is displayed at the top, and there should be a dropdown letting you select which "home/structure" you want to see.

Norah
Community Member

I am having many issues with the Google Nest system and with One Drive popping up on my laptop.  Is there anyone I can talk to?

@Norah 

To contact Google Nest Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

But OneDrive might be outside of Google Nest's area of expertise.