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Drop Cam Replacement

gman145
Community Member

I have two discontinued dropcams that were covering important areas of my house. I would like to continue using Nest as my camera provider. How can I get replacement cameras.

 

Thank You

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@gman145 

You should have received a replacement offer a year ago if your Dropcams were active on a Nest Aware subscription, and a discount offer if your Dropcams were not active; this is last year's post:

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Thank You. 

gman145
Community Member

I will give it a try. Thank You!