When I bought my doorbell I went through the home app to connect it. It would
1. "search for new devices".
2. Find a "google wifi pucks"(which I don't own..
Maybe my neighbor).
3. I select "connect a different device"
4. Scan the QR code for my doorbell.
5. It starts searching
6. Comes back with step 2 wifi pucks.
I can repeat this as many times as I want and it always says the same thing. (Tried 6 times before I quit).
Now.... At some point it just worked. Now we are 8 months later and the doorbell stopped connecting. So I followed all the troubleshooting steps all the way to a factory reset.
Now I have to go through the whole thing again. Is it a problem with home app? Is it a problem with the doorbell? Personally I think it's a problem that I should just switch everything to Amazon.
