Dropcam and Dropcam Pro

[Edleo88]

Hi- I missed the email from April to replace the  Dropcams I have. Does anyone know who I can contact? 
Thank you 

[EdmondB]

Hello Edleo88,

We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Best,
Edmond

[gboomer67]

Same issue.  How do i replace the cameras?  Any suggestions on compatible and current models to purchase?

[EdmondB]

Hello gboomer67,

If you haven’t received an email about the dropcam replacement since April 7, 2023, you can fill out this form to further assist you with the replacement. The 2nd generation Nest Cam indoor wired is currently the one we offer as a replacement.

Let me know once you're done filling out the form.

Regards,

Edmond

[Wissa3]

• I filled out the form.  Do you have a picture of the nest cam 2nd generation?   

[EmersonB]

Hi folks,

@Edleo88, @gboomer67 and @Wissa3, we got your form. Soon our support team will reach out to you via email to help you with your concern. Let us know if you have additional questions.

@Wissa3, thanks for bringing this up. To learn more, you may visit our Google Store website to check our Nest Camera (indoor, wired) 2nd gen.

I appreciate the help, Edmond.

Thanks,

Emerson

[Karen_gold]

Hello, tap on help, enter question until you get to contact me, select it, it may take a couple Att because they make it so hard to contact them now, it’s not even funny…When they contact you, ask them to send you an email with the link to get your new free Nest indoor cam 

[EmersonB]

Hi Karen_gold,

@Dianne3, thanks for reaching out here in the Community. I checked for your form from our system and we already received it. Soon our support team will reach out to you via email to assist you with your concern. Let us know if you have additional questions.

Regards,

Emerson