Email attached to account deleted

[skingston]

The gmail account connected to the camera has been deleted and I cannot access the account.  This can't possibly mean my camera is useless.

[kiltguy2112]

Have you tried this?

https://support.google.com/accounts/answer/6236295?hl=en

[skingston]

Thanks for this tip. Unfortunately I could not recover my Gmail account. However nest support his chat was super helpful and got me sorted and up and running. 

[janthadeus]

Hey there,

Cool! Glad that everything has been sorted out for you. As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT

[janthadeus]

Hi skingston,

Checking in — have you tried the steps in the article shared by @kiltguy2112 to recover your Google account? If so, how did it go? Let me know if you need more help.

I appreciate the help, kiltguy2112.

Thanks,

JT

[skingston]

I could not recover the Gmail account with these instructions. However, nest chat support was extremely helpful in migrating my camera to my new email and getting me up and running.