Enhance mode

[Twnklinuri]

Hello!

I accidentally turned on enhance mode yesterday and I’ve been trying to turn it off since. Unfortunately I cannot for the life of me get the button to show up on my screen in order to do so. I have tried pinching, tapping, uninstalling the app. Literally everything and it wontttt appear!  Has this happened to anyone else and how did you fix it?

[MplsCustomer]

@Twnklinuri 

Bring up your camera feed in the Google Nest app, click or touch the feed, and tap the Cancel Enhance icon as described on the Help page below.  On an iPhone, you have to turn your phone sideways to display the feed in landscape mode.

You can also do this on the home.nest.com website.

https://support.google.com/googlenest/answer/9251364?hl=en#zippy=%2Cenhance-with-nest-app

[EmersonB]

Hello everyone,

@Twnklinuri thanks for posting here in the Community. How's it going with your Nest Doorbell? Were you able to read the information and check the link that MplsCustomer has shared? In case you have an update, you know where to find us.

I appreciate the response, MplsCustomer.

Regards,

Emerson

[Twnklinuri]

Yes! Turning to landscape fixed the issue!! Thank you so much!

[EmersonB]

Hello Twnklinuri,

Thanks for getting back to us and we're glad that it's fixed now. We’ll consider this one complete so let us know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
 
Best, 
Emerson