Google Nest Community

Camera offline will not connect

Replacement magnetic mount for outdoor nest cam

I need to get a replacement magnetic mount for my nest cam outdoor. My old one didn't get unscrewed at my old property ~650 miles away.

I'm getting a message that my camera is connected to another account..

There are three cameras attached to my computer. When I signed onto the Nest app to use the cameras, I got a message the cameras were connected to another account. It gave me a link to remove the cameras from another account, I follow the instruction...

Why won't my Nest doorbell connect to my Nest app?

I just got the new Nest Doorbell. I already have the Nest Thermostat and an Indoor Nest camera - I access both through the Nest app because I find it much easier to use than Google Home. However, when I try to "add a product," meaning my new Nest (ba...

Nest doorbell lens repair

Do you any service center located in NYC? My doorbell dropped and the lens got damaged.

How to Check Nest Cam Settings

Hi, all. I live in an apartment in a small mid-rise. All apartment tenants have full access to the Nest cam we have set up by the building's front door. Whenever there is activity/movement/people by the front door, we'd get a notification on our phon...

Nest Aware annual subscription automatically cancelled

Hey there, I am having trouble with my nest aware subscription and I'm at my wits end trying to get it resolved. This likely isn't the right place to post about this but I'm hoping someone else has dealt with this and can say if they figured it out o...

Video outage differences between Android smart phone app and Windows on-line

I happened to notice my Nest Outdoor camera had an outage around 7:30AM, corresponding to the time of the AWS outage, that appeared on my Android smart phone time history, but NOT on my computer timeline history. I'd like to know how that can possibl...

google nest doorbell (battery) set up - unable to find wifi network

during set up on my pixel 4 the home app is unable to find my wifi network. I have tried finding the wifi by standing next to my display, my thermostats, my speakers. All are connected to wifi and in the google home app and working. what gives?

Dropcam setup out of date

I purchased a new router. I am trying to link my dropcam camera to the WIFI but the app won't recognize the QR code on the dropcam. MY phone and my wife's phone won't pick up the QR code for three of my cameras. I then plugged the camera into my comp...