Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Clip won't start recording where I ask
I'm trying to create a clip from footage a week ago, have done this many times before. For some reason the clip wants to ignore my starting place and 'jump' to a mid-point of the alert block that this relates to. Even if I go back several minutes bef...
Resolved! Presence Sensing Not Working with 2 People
I recently purchased a new generation Nest Camera (Indoor, Wired). I set up the Home/Away routines with Presence Sensing for both my phone (iPhone XR) and my wife's phone (iPhone 12). I've verified that both phones have "Location: Always" allowed. I ...
Where to find replacement mount for wired doorbell?
There is a clip at the top of the silver base that holds the nest hello ( wired ) in place. Mine is broken. Where can I find a replacement base ? Thanks.
Nest doorbell can't hear voice only echo
Hi, I have this problem posted a lot but haven't seen a resolution. Can anyone help with this?I have a Samsung S21 Ultra and just set the doorbell up but the person outside can only hear themselves echo and nothing from me speaking into the phone.I w...
Camera viewings
I live in a neighborhood where a lot of ex military cops etc live. Some cars do t show up on my camera. I’m trying to catch a prowler that would knock on my bedroom Window at night on video yet some cars aren’t showing up on camera?
iPhone push notification sound
Why can't the iPhone push notification sound be customized?It seems to be forced to be the same as text messages which makes no senses. I don't know if someone is at the door, a motion camera has been activated, or if I just have another meaningless ...
Nest Cam with Floodlight installation with no existing wiring
I do not have an existing floodlight to be able to use existing wiring to install the Nest Cam with Floodlight.Is there a special installation kit, or similar, that I would need to buy to get the Nest Cam with Floodlight wired in?Thanks in advance fo...
Help! My Google Nest Hello Doorbell is peeling and now intermittent with WiFi!!
I really need help here! My Nest Hello is peeling which is really strange and it's not that old! (1.5 years) Does anyone know why this happens? It also now intermittently connects to WiFi. I thought Googles products were better made and more quality?...
Saving Nest Cam with Floodlight video
I am attempting to make a video for the police of a break-in of my car. Because the google home app only allows you to save video of "events" it captures when the person went into my car and out. but not during their time in my car. The Nest app allo...
Nest Aware on new camera
Hi, I bought a new camera for my backyard. Already having 2 Doorbell cameras i Nest/Google account. Tried to add the new camera in Nest app, but had to set the camera up in Google Home app. Now it is not in Nest app, or in Nest Aware. How do I fix th...
