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Doorbell wired won't hook up to wifi

HDLee505
Community Member

Doorbell wired is all wired up and blue light is on but will not finish setup. 

6 REPLIES 6

EmptyNester
Silver Product Expert
Silver Product Expert

One thing to check is make sure both WIFI and BLUETOOTH are enables on your phone.

Thezoo
Community Member

Following.  I am having the same issue and none of the trouble shooting has worked this far.  Good luck.  If I figure out something I will follow up. 

Thezoo
Community Member

I messaged with support earlier and simply added a new home (same house) to Nest and it worked properly.  The old house can be deleted or removed unless you want to keep it because of other products.  Hope this helps or you have already resolved the issue. 

tetryon
Community Member

Support told me to do the same thing - but I have everything set up on my old home and need it to be all together. I don't want to go through the hassle of manually moving everything. Waiting to hear back from support.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

@EmptyNester thanks for your help!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.