Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Replacement Drop Cams. I have two older drop cams and have not received anything for a free replace

I have not received anything concerning the free replacement of my two drop cam cameras. How do I contact you regarding this as I have been a subscriber for years.

billing issue

I have an unrecognized charge and cant get any help from google anywhere. need to SPEAK with someone

Google nest doorbell lens broken

Doorbell camera fell from mounts and lens is cracked . Can this be replaced under warranty ?

Nest battery camera

My camera keep shutting down and displays "Camera unreachable or saving battery ". How can I stop this happening. It's so frustrating not having a continuing live view.Any help apprappreciated Thanks

Replacement Nest Doorbell (Battery) Base Plate Replacement

I recently inherited a Nest Doorbell from a family member's estate. Almost all parts were in the box, BUT the base plate. Tried finding a replacement part online instead of having to buy or replace the one I currently have. There seems to be heavy re...

Cameras Offline

A little over a week ago, both my indoor and outdoor Nest cameras went offline, and worst of all they did so while I was thousands of miles away from home.I asked a family member to help reset the home router, but this failed to remedy the situation....

Doorbell Camera notifications can't be set to vibrate only.

I have been looking for the means to set the notifications coming from my Wired Nest Doorbell to vibrate only (no sound) permanently. There is the silent option which shuts off all notifications for the doorbell, but that is useless long term. If I w...

Floodlight Cam Notification preview is from before the event

I'm having issues with the Nest Cam Floodlight and it's event notification previews / snapshots.The preview that comes in on the notification and in the app as a snapshot, are all from right BEFORE the event. E.G. if a car is detected, it'll send me ...

Motion sensor not working

My nest camera stopped sending motion notifications i can’t find how to set it back

Cable Connection Broken - 1 Minute of Use

The magnetic end of the charging cord fell apart. When pulling out the magnetic end, the cover and magnet stayed in the cam charging pocket - I've seen the same issue for others.I live in a small town and live 30 minutes from Lowe's which is where I ...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Replacement Drop Cams. I have two older drop cams and have not received anything for a free replace

billing issue

Google nest doorbell lens broken

Nest battery camera

Replacement Nest Doorbell (Battery) Base Plate Replacement

Cameras Offline

Doorbell Camera notifications can't be set to vibrate only.

Floodlight Cam Notification preview is from before the event

Motion sensor not working

Cable Connection Broken - 1 Minute of Use

24/7 how to get it

I moved a d need to set up my nest camera and door...

Poor Performance of Unit Battery

Nest Doorbell Offline

Wired gen 2 doorbell offline

New Nest/Google camera keeps going offline! Consta...

not able to login to home.nest.com

Recording camera

Suddenly 8 out of 10 Cameras offline at two differ...

Why Does My Nest 2.0 Wired Chime Unexpectedly