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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google nest camera battery showing and not mounted
Hi, I have recently taken my google camera down to charge. when I have them remounted it, the camera is not recognising it has been remounted and will not let me view it. It is mounted on a google magnetic mount.thanks Oli
Google nest battery, saying its unmounted when it’s not.
Hi, I have taken my nest camera down to charge, however when I have remounted it, it is not accepting that it is mounted so won’t let me view the camera. I have taken it down to charge and remounted numerous times with not issue.it’s mounted on a goo...
Cameras always offline!
I have a lot of money invested into the system and I am very disappointed.I have 7 cameras, and use 2 Google Wifi extenders + Nest Aware (that I will cancel if this is not resolved once and for all) I have an optic fiber Internet connection (Bell Gig...
Nest Aware event based history
Hi, I’m thinking of getting Nest cam but I can’t figure out if I need nest aware or nest aware plus subscription. I live in apt so the camera is going to be in living room. There is not going to be much of new people coming in so it’s just my family ...
Doorbell (battery) Disconnects after Activity
Ever since getting this unit it frequently disconnects from my wifi randomly BUT ALSO it now frequently disconnects after it has detected motion and/or a visitor pushes the button. Many times when I arrive home I will get alerted that a person has be...
Resolved! Solved: Nest Hello Doorbell Won't Connect during Setup
Moderator edit: Subject updated for clarity and findability. Had an existing Nest doorbell set up for three or four years. As the battery was dying, I bought another one to replace it, hoping to avoid camera drop out issues when the doorbell is press...
My doorbell won't mount to the bracket
Ugh, my replacement doorbell is not mounting and they say the replacement does not come with a warranty. Google's solution is to buy a new doorbell even though this one still works fine, just won't mount on it's bracket. Any suggestions on getting it...
Charger for doorbell
Hi I lost the box that plugs my charge cable into the wall. Can you tell me what box I need?
Google nest doorbell can't communicate with Google?!?!?!?!?
So I have been trying for weeks now to install a nest doorbell. Tried to install it, can't communicate with google. I tried looking at threads that have the same problem and the support staff doesn't reply for like a week, then closes the thread. So ...
Nest doorbell quit announcing, rings intermittantly
(need another category, not sure 'Casting Issues' fits my problem.)My wired Nest Doorbell/Camera recently quit announcing on the Nest Hellow products and rings intermittantly. The camera is online and recording incidents. I've read that the 'internal...
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