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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1027 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16947 Views
  • 0 replies
  • 7 kudos

Doorbell reinstall

I am having a problem reinstalling google nest battery doorbell. The doorbell is hardwired and worked fine till I changed my internet provider from comcast to verizon. Now I have factory reset the doorbell twice, removed and re-added my home in Googl...

Aadd by • Community Member
  • 512 Views
  • 1 replies
  • 0 kudos

Add relay or replace doorbell?

I have a 1st gen wired Nest Hello from 2018. It initially worked great, but over the years would disconnect from Wi-Fi as soon as the button is pressed. It now does that every time. It is connected to a mechanical chime which I really like and want t...

BigHeavy by • Community Member
  • 845 Views
  • 2 replies
  • 0 kudos

Battery cameras a waste of time & money?

I have had 4 indoor cameras for about 2 years. One was taped on a window to record my garden. It was fine but I couldn’t close my window so I bought a proper outdoor one with battery. it is an utter waste of £180. I am taking both (one on front door ...

SukiWrin by • Community Member
  • 919 Views
  • 3 replies
  • 1 kudos

Automated setup fails and locks up phone NestCam Battery

I need to know how to bypass the automated google home setup -- the part that is trying to retrieve the wifi information from another nest device on my network. I have no idea what the problem is - but it just seems to hang and then completely lockup...

Semicolon by • Community Member
  • 1352 Views
  • 5 replies
  • 0 kudos

Nest door (wired) not working

Hi, I hope someone can help here. I've had a new wired nest doorbell installed today by a professional electrician. We are confident the wiring has been done correctly. I am, however, having trouble getting the doorbell itself to work.It will allow m...

Still shots and no clip creation

A long time ago (in 2019) I was able to create video clips from the events saved in the timeline of the camera's video history. I only have one currently. Additionally, during this time I was able to view the history clips as actual videos before the...

SirSlick by • Community Member
  • 1624 Views
  • 8 replies
  • 0 kudos

Camera offline

Camera went off yesterday lunchtime. Tried turning the power off, waited 30 seconds and turned it back on. Turned off in app, waited 30 seconds turned back on. Restarted router.Upper bandwidth consistently over 5mbs, only a couple of other WiFi devic...

tomg35 by • Community Member
  • 660 Views
  • 2 replies
  • 0 kudos

Resolved! Nest cam can't be added to Nest

Just got a Nest outdoor camera with floodlight. I already have a wired Nest doorbell which works perfectly well with the Nest app. The new camera cannot be added to Nest only to Google Home. It wants a six-figure code from the back of the camera whic...

Em-El by • Community Member
  • 825 Views
  • 3 replies
  • 0 kudos
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