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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest door (wired) not working
Hi, I hope someone can help here. I've had a new wired nest doorbell installed today by a professional electrician. We are confident the wiring has been done correctly. I am, however, having trouble getting the doorbell itself to work.It will allow m...
Still shots and no clip creation
A long time ago (in 2019) I was able to create video clips from the events saved in the timeline of the camera's video history. I only have one currently. Additionally, during this time I was able to view the history clips as actual videos before the...
Camera offline
Camera went off yesterday lunchtime. Tried turning the power off, waited 30 seconds and turned it back on. Turned off in app, waited 30 seconds turned back on. Restarted router.Upper bandwidth consistently over 5mbs, only a couple of other WiFi devic...
Resolved! Nest cam can't be added to Nest
Just got a Nest outdoor camera with floodlight. I already have a wired Nest doorbell which works perfectly well with the Nest app. The new camera cannot be added to Nest only to Google Home. It wants a six-figure code from the back of the camera whic...
Nest outdoor camera goes offline at night
I purchase three cameras and one door bell camera about 3 months ago. I have not had any issues with the door bell camera. Two of the cameras are outside cameras plugged in, and one is an inside camera. For the last month one of my outdoor cameras go...
Resolved! Volume Nest Hubs (2nd gen) when pressing doobell
Hi, when playing music via the Hubs, volume is set at low (2 dots).When someone rings the doorbell , it is not always loud enough (doorbell sound via Hubs)Is it possible to make the volume conditional ? Meaning: a press on the doorbell = volume 5 or ...
Schedule night vision instead of auto
How can I schedule night vision to turn on instead of relying on auto? Auto never works because of my front lights prevent it from turning on.I don’t want to leave it always on because then it’s just black and white during the day time.
Help reconnecting Nest Indoor Wired Camera after factory reset
I did find the instructions to factory reset my camera. This was mostly due to me moving and getting a new router. After I'd factory reset it, I'd assumed that I'd just go through the same process as before to connect the camera to the new wifi route...
Resolved! The worst doorbell battery ever?
Hello,5 weeks ago on September 13th 2023. I moved a few of my smart things from Amazon to Google (Google TV, Speakers, Doorbell). The TV and Speakers are fantastic and much better than the Amazon equivalent, however the doorbell is a downgrade (At th...
Nest Camera with hardwired floodlight
The camera and flood light are hardwired to electrical power and we have confirmed that power is live. When first installed the camera "battery" status - in Google home app on Android - showed the infinity symbol, as the camera is plugged into chargi...
