cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15490 Views
  • 0 replies
  • 6 kudos

App crashes when i try to connect my nest device

Hello everybody i ‘m trying to install my nest doorbel but when i scan the QR code nothing happens and the app goes back to the homescreen, i tried skipping the QR code and work with the serial code, then i can go further in the installation menu but...

Diluca001 by Community Member
  • 628 Views
  • 2 replies
  • 0 kudos

Dropcam Pro factory reset without old owner

Hi alli have just bought a DropCam Pro second hand and i can not set it up becuase the previous owner didnt delete his account from it.is there a way to delete previous owner from camera without knowing who the owner was?

Multiple Homes and cameras..nest aware subscription

I have 2 homes. I have 3 nest cameras at one home and two at my other home. I have a Mest aware subscription at one home and it saves 30 days of history. However, when I setup my other home, it says I only have 3 days of history. I checked my Neat aw...

JoeBlow by Community Member
  • 461 Views
  • 1 replies
  • 0 kudos

Blackscreen during live feeds on the hub

I recently saw another post with almost the exact same issue as ours and it wasn't resolved. (I copied some of the language from this post because it was well written and really mirrors our situation)So, our problem occurs when viewing the Nest camer...

Morgan41 by Community Member
  • 16494 Views
  • 62 replies
  • 4 kudos

App issues with floodlight

For some odd reason my floodlight is no longer available as a connected device in google home. It still responds to motion externally but I cannot actuate it from the app.

Toddley by Community Member
  • 377 Views
  • 1 replies
  • 0 kudos
to vote